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Delivery Information

We deliver to all areas across the Kingdom of Saudi Arabia.

The moment you complete your purchase, your order will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Home Delivery Options

To process your order as fast as possible, we can only accept card payments on our website and no longer accept cash on delivery. We are also taking strict hygiene measures to make our deliveries arrive safely to you.

  • Same day delivery (Jeddah only) - order before 12PM and receive same day delivery before 10PM. Delivery cost is 25 SAR or free on orders above 299 SAR.
    Please note that some areas are not eligible for same day delivery. All eligible areas will be presented at checkout.
  • Standard delivery (All areas) - delivered within 2-5 days. Delivery cost is 20 SAR, or free on orders above 149 SAR.

Click & Collect

  • Order online and collect your order from your preferred store in 3-7 days.

Safety Measures

We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

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We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

Payment Options

Credit/Debit Cards

We accept payments through local & international credit/debits cards such as VISA & Mastercard.

Apple Pay

With Apple Pay, you can easily and securely pay for items using your iPhone, iPad, Apple Watch, or Mac.

Buy Now, Pay Later

Shop now and pay later with our different payment solutions. For more information, please click here.

Cash on Delivery

The cash on delivery option is unavailable. We offer alternative online payment options through debit/credit cards.

Click & Collect

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on +966 8004414440.

Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

  • Delivered within 1-7 days to the Western Province stores.
  • Delivered within 3-6 days to the Central and Eastern Province stores.

We keep your order in store for 7 business days.

All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

For more information, please visits our FAQ's page.